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BUILT Protein Bars

BUILT Protein Bars

built.com
What is your customer experience with BUILT Protein Bars?

BUILT Protein Bars Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

BUILT Protein Bars has a 3.6 star rating from 10 reviews with 83% would likely recommend; overall sentiment is mostly neutral with mixed experiences.

Positive Feedback

Reviewers praise great taste, high protein, low carbs, variety of flavors, and responsive customer service on replacements and refunds.

Negative Feedback / Risk Areas

  • Recurring quality control issues such as finding plastic or open bars and missing items in boxes.
  • Shipping and delivery delays, including long Amazon transit times and lost orders.
  • Inconsistent product size/quality and slow responses about credits, points, or product details.
  • Some customers search BUILT Protein Bars customer complaints and ask about auto-ship or membership options when ordering.

Key Takeaways for Future Customers

  • Check BUILT Protein Bars reviews and expect good flavor but watch for occasional QC problems.
  • Document orders and communicate promptly with customer service for refunds or replacements.
  • Consider delivery timelines when ordering via Amazon and verify box counts on receipt.
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Media from reviews

BUILT Protein Bars - Bought a box of 4 salted caramel puff protein bars and there were...
BUILT Protein Bars - Bought a box of 4 salted caramel puff protein bars and... - Image 2BUILT Protein Bars - Usually good this box notBUILT Protein Bars - Found plastic substance in barBUILT Protein Bars - Found plastic substance in bar - Image 2BUILT Protein Bars - Purchased product Coconut Built Puff Bars. Only 3 in a box that...
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Show reviews that mention
bars bar order box boxes cookie dough puffs customer service protein
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Linda B Qdn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Everyone I have dealt way’s been great!

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I purchased 4 boxes of puffs. I liked 2, which were chocolate milkshake, did not like the peanut butter, and the lemon meringue ones were vile.

I called customer service and was offered a replacement or refund.

Of course, I chose a replacement with two of your new flavors. Can't wait to try them.

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User's recommendation: Buy Built puff bars.

Tina M Pxc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bought a box of 4 salted caramel puff protein bars and there were only 3 in the box!

BUILT Protein Bars - Bought a box of 4 salted caramel puff protein bars and there were...
BUILT Protein Bars - Bought a box of 4 salted caramel puff protein bars and... - Image 2
Updated by user Oct 12, 2025

They never replied to me!

Updated by user Sep 28, 2025

My box was shorted when I opened it

Original review Sep 27, 2025

I buy your protein bars all the time, trying a new flavor for myself, and there are only 3 bars in the box. Please return my call when you receive my message. Thank you.

View full review
Pros:
  • Great for protein great taste low carbs

Preferred solution: Full refund

Lanelle Gnp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Orleans, Louisiana

Didn’t answer

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I wanted to know if there gelatin in built buff made of beef or pork I can eat eat pork I wanted to know if its halal

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Jackie H Eus

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have a credit and I’m ready to place an order

Left message to get a call back. I have a credit and I would like to use it. I would like to know weight watcher points and it difficult to choose a bar without a bar code

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Preferred solution: Call back to use my credit

Angela P Xud

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Usually good this box not

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BUILT Protein Bars - Usually good this box not
Updated by user Aug 22, 2025

Not buying till they fix the issu

Original review Aug 07, 2025

Bought box they were very small . Been buying for over 6 months these were not right . Just awful waste of money on this box

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User's recommendation: I will try again

Darien R Jre

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jacksonville, Florida

Price difference

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Was granted a discount on recently ordered boxes. Was refunded for the difference in pricing of the promotion and the amount paid in the order.

View full review
Loss:
$18
Pros:
  • Variety of flavors and they are so good
Cons:
  • Not enough made maybe a bigger bar

Preferred solution: Price reduction

Pam T Xdg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ironwood, Michigan

Bar was open

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I have been buying your boxes of your built bars and really enjoy them. In my last box there was an open one, it looked like it was cut open.

It was a little harder then the fresh tender ones. I do not have he box anymore. I do have the wrapper, it was the cookie dough chunk, with the sku:3000****. Thank you for making delicious protein bars, I have gotten many people started on these, they love them too.

Just wanted you to know incase you get any other comments on this issue. Thank you, Pam Thompson.

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User's recommendation: You ha e to try them. they are so delicious. It's like eating a flavored marshmellow.

Resolved
Alexandra Q Gtw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Found plastic substance in bar

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BUILT Protein Bars - Found plastic substance in bar
BUILT Protein Bars - Found plastic substance in bar - Image 2
Updated by user Jun 09, 2025

Company fixed the issue and I have been provided with full refund. Issued refund. Nothing.

Original review May 25, 2025

I bit a protein bar, and a small plastic substance is inside the bar. I purchased three boxes of this last week, and this is insane. I have never had this issue.

View full review
Loss:
$83
Pros:
  • Great replacement for sweeets
Cons:
  • Found plastic inside my bar

Preferred solution: Full refund

Anonymous
map-marker Dallas, Texas

Purchase made 11/28 an still have not received

Never received my order. It arrived in Dallas in 12/6 and is still sitting there .

I am not happy. 3 weeks and still waiting and being told I have to wait another week.

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User's recommendation: Do not purchase from Built!!

Maziah Ikl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong order shipped

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Updated by user Aug 22, 2025

Very satisfied

Original review Aug 22, 2025

The email stated it was Built Puff bars shipped and on their way. The rep explained to me that the built bars had been out of of stock and the site hadn't been updated, so the invoice said it was the Puffs on the way.

The correct order is on its way.

The rep was very pleasant and helpful. I don't remember her name.

View full review
Anonymous

Quality of a box of bars I bought

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The bars I bought tasted off so I was offered a new box and I got a different flavor. The representative who I spoke to was amazing and the customer service was great. I recommend this company no matter what the problem is.

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User's recommendation: The customer service you get is amazing no matter what the issue is.

Anonymous
map-marker Chicago, Illinois

Purchased product Coconut Built Puff Bars. Only 3 in a box that should have had 4. I bought 5 boxes and the others were fine.

BUILT Protein Bars - Purchased product Coconut Built Puff Bars. Only 3 in a box that...

I recently bought 5 boxes of different Built Puff Bars which I love, love , love from Walmart. When I opened the sealed box I only had 3 Built Puff Coconut and should have had 4 in the box.

I would imagine it was a QC problem. Can I receive another.

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User's recommendation: QC check before sealing box.

Anonymous
map-marker Suitland, Maryland

Defective Cookie Dough

Hi guys,

I have been ordering Built bars for the past 3 years. Im obsessed with them.

Thank you for making such a AMAZING Protien bar.

Id love to know if you will ever bring bank German cake, but thats not what the letter is in regards to lol

Lately Ive been ordering them off of TikTok. Obviously theyre still coming from the same warehouse, but my last three boxes more than half of them in each box only had one cookie dough chunk on the bar and a some had no chunks. Normally its 2-3 chunks.

I was just gonna let it go because Im aware theyre never going to be the same, but when it kept happening is when I thought to reach out. I know in the past when I bought from the actual website sometimes you would have boxes sold out a deep discount because they didnt pass inspection.

Is that what the boxes are at TikTok ?

I just dont ever remember having problems like this when I bought them directly from the website.

I only had enough room to put one order number where it was asking for it. So I added the other two order numbers here.

577012****2678****

576938****0176****

Thanks so much,

Stephanie Frederick

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Alexandra Q Gtw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Great bars

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These bars are delicious but the issue was I had a piece a plastic in one of my bars. I cleaned to complain but no one has contacted me back since.

I left a voicemail and still no reply back.

I even sent an email and still nothing. Too bad because they were good but that was a hazard biting into the bar and finding plastic substance in the bar.

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Rachel R Zhr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Open package

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Still waiting to hear back from them regarding an open package upon delivery. Hoping they send me a new box Like

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Resolved
Ozan Mey

Resolved: Unknown charge

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No answer at their customer service phone number. Un known charge on credit card- did not receive product

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